Located At Decatur & Chamblee

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Hemp Haven LLC Store Policies

1. Returns & Exchanges

  • All Sales Final: Due to the nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.
  • Defective or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 24 hours  of purchase with proof of purchase and photos of the issue. We will replace the item or issue store credit.

2. Shipping & Order Processing

  • Processing Time: Orders are processed within 1-2 business days.
  • Shipping Methods: We offer standard and expedited shipping. Rates and delivery times vary based on location.
  • Lost or Stolen Packages: Hemp Haven is not responsible for lost or stolen packages once marked as delivered. Please contact the carrier for assistance.

3. Age & Compliance Policy

  • Age Requirement: You must be 21+ to purchase hemp-derived products. A valid government-issued ID is required for all purchases.
  • Legal Compliance: All hemp products are legal under the 2018 Farm Bill Customers are responsible for ensuring that hemp products comply with their local laws. We do not ship to states where certain hemp products are restricted.

4. In-Store Conduct & Experience

  • Respectful Environment: We strive to create a welcoming space for all customers. Any disruptive or inappropriate behavior will result in removal from the store.
  • Educational Approach: Our staff is trained to provide information, but we do not make medical claims. Please consult a healthcare professional for medical advice.

5. Privacy & Data Protection

  • We respect your privacy and do not sell or share customer data. Any information provided is used solely for order fulfillment and customer service.

6. Special Orders & Custom Requests

  • For wholesale, bulk orders, or custom formulations, please contact us at info@Hemphavenatl.com or 404-390-3532  for assistance.

FDA DISCLAIMER

 

All products on this site contain less than 0.3% THC and are derived from hemp.

The statements made regarding these products have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. The efficacy of these products has not been confirmed by FDA-approved research. All information provided is for educational purposes only and is not intended as a substitute for professional medical advice. Please consult your healthcare provider before using any product, especially if you are pregnant, nursing, or have a medical condition.

Kratom Shipping Restrictions: Due to state and local regulations, we do not ship kratom products to the following states:

  • Alabama
  • Arkansas
  • Indiana
  • Rhode Island
  • Vermont
  • Wisconsin

Additionally, kratom is banned in specific counties and cities, including:

  • Sarasota County, Florida
  • San Diego, California
  • Oceanside, California
  • Denver, Colorado
  • Jerseyville, Illinois
  • Union County, Mississippi

By purchasing from this site, you acknowledge and accept full responsibility for complying with all applicable local, state, and federal laws regarding kratom. We are not liable for any legal consequences arising from the possession, use, or purchase of our products in restricted areas.

All products should be kept out of the reach of children.

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